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Section 9 of 11 - Question 1 of 5
A worker keeps a record of service requests for different days of the
week and different times of day.
Shift Monday Tuesday Wednesday Thursday
1
28
22
24
18
2
24
20
17
3
17
16
Total
59
51
18
70
16
16
56
Friday
14
12
15
41
Test item courtesy of British Columbia's Industry Training Authority (ITA).
What is the daily average for service requests on all shifts?