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Sagot :
With both employees and clients, nursing manager should use therapeutic strategies. When new equipment is introduced, especially without worker involvement, it can lead to discontent, job dissatisfaction.
Nursing Staff members are able to express their emotions verbally in situations where they may feel helpless by using open-ended comments and inquiries. Staff will be able to adjust to this scenario more successfully thanks to the nurse manager's strategy.
This closed, hostile comment is accusatory and doesn't allow for staff engagement. Instead than encouraging the workers to vent their emotions and frustrations, the nurse manager's response has been to place the responsibility on them. Such a statement focuses on staff education or ignorance of new equipment. This comment is closed-ended and concentrates on the problem of staff development rather than a lack of input for the equipment. Although the nurse manager's words may appear reassuring, she is really disregarding the staff's concerns and indicating that everything would be OK. This minimizes staff sentiments and is one-sided, making it unable to process emotions.
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