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Sagot :
Final answer:
The statement conveys a negative business message of rejecting a claim by acknowledging the customer's issue and seeking contact information for further resolution.
Explanation:
The type of negative business message conveyed in the statement is rejecting a claim. This can be inferred from the company's acknowledgment of the customer's issue with their product and the request for contact information, which indicates the intention to address the complaint or problem raised.
Learn more about Types of negative business messages here:
https://brainly.com/question/27856063
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