The factory system was introduced into the restaurant chain industry through the application of scientific management principles, efficient task division, and investments in supply chain infrastructure.
The factory system was brought into the restaurant chain industry through the application of scientific management principles. For example, the McDonald brothers applied principles such as task division for efficiency where specific tasks like taking orders, making burgers, and wrapping them were assigned to different individuals, ensuring quick service.
Additionally, investments in building a workable supply chain, establishing distribution centers, and procuring refrigerated trucks played a crucial role in adapting the factory system within the restaurant chain industry.
The concept of McDonaldization further standardized processes in the industry, leading to increased efficiency and standardization across various chains.
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