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How does the ability to download an ebook from Amazon, buy a computer online at Best Buy, and download a song from iTunes illustrate the way in which information systems affect business processes?
a. Information systems replace sequential steps with tasks that can be performed simultaneously.
b. Information systems make it possible for many more people to access and share information.
c. Information systems eliminate delays in decision making.
d. New information technology frequently changes the way a business works and supports entirely new business models.

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