Final answer:
For handling customer inquiries in real time, Janis should utilize chat rooms for prompt responses.
Explanation:
Janis is the only person handling customer inquiries in her small travel company and prefers real-time responses.
For this scenario, the most suitable mode of Internet communication would be chat rooms. Chat rooms provide instantaneous interaction, allowing Janis to respond promptly to customer inquiries as they come in.
Unlike email, chat rooms offer a more dynamic and interactive platform, ideal for quick exchanges and addressing customer queries efficiently.
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