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To help reduce the need for follow-up when interviewing witnesses or other parties to a claim, a claims rep should:

A. Prepare an outline of what's needed.
B. Conduct all interviews in person.
C. Conduct all interviews in writing, usually via email.
D. Wait as long as possible before conducting the interview.


Sagot :

Final answer:

A claims rep should prepare an outline, conduct in-person or written interviews, and ensure promptness, clarity, and honesty.


Explanation:

To reduce the need for follow-up, a claims rep should:

  1. Prepare an outline of needed information.
  2. Conduct in-person or written (email) interviews.
  3. Ensure promptness, clarity, and honesty in their interactions.

Learn more about interview methods here:

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