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Susan Schults, CMA (AAMA), is working the medication refill line for Pearson Physicians Group. She has received a refill request from Adam Lehmke for his diazepam. When she reviews Mr. Lemke’s chart, she notices that Dr. Penningworth wrote a prescription for diazepam three months ago with two refills and realizes, based on the date, that Mr. Lehmke should still have two weeks of medicine.


Explained what the medical assistant should do with the refill request.
REFILL: