Answered

At Westonci.ca, we make it easy for you to get the answers you need from a community of knowledgeable individuals. Discover in-depth answers to your questions from a wide network of professionals on our user-friendly Q&A platform. Join our platform to connect with experts ready to provide precise answers to your questions in different areas.

You are the guest services manager for a mid-size hotel chain located in a downtown city. There is a large business group coming into town for a conference. The group is from Japan and will be staying for one week. What are some cultural elements you can add to your guest services program to make the group feel welcome and exceed their customer service expectations? How would you train the different hotel workers to deal with the group – like front desk, restaurant, doorman, etc.?

Sagot :

Thanks for using our platform. We aim to provide accurate and up-to-date answers to all your queries. Come back soon. We appreciate your time. Please revisit us for more reliable answers to any questions you may have. Stay curious and keep coming back to Westonci.ca for answers to all your burning questions.