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•How your program fits with the organization’s strategic objectives. Consider how this program fits with the organization’s mission and goals. •How your program improves the organizational or departmental performance and how you will measure it. Consider how this program fits within the organization what metrics you’ll use to demonstrate the outcomes. •How empathy influences decision-making. Include at least one specific example where your program does, or will, include empathy in decisions such as improving patient-centered care, seeking community input for needed services, and staffing plans. •How you will identify and mitigate the risks of the program to your organization. Consider areas such as quality management, patient confidentiality, safety, IT systems, patient records, personnel management. •How this program includes your organization’s diversity, equity, and inclusion efforts. Consider how your program brings diverse perspectives, equity, and inclusion for both internal and external stakeholders. •How you will market the program to the public, including marketing campaigns and public relations initiatives. Consider how those who benefit from the program will know about it.