Final answer:
To identify hazardous materials without a UPC or item number, call the Compliance Hotline, request the DOT classification for ground transportation, and refer to the Battery Catalog for batteries.
Explanation:
When identifying a claim and there is no UPC or item number to scan to determine if it is a hazardous material, you should:
- Call the Compliance Hotline for assistance and guidance.
- Request the DOT classification for ground transportation to understand the material's hazardous nature.
- If the item is a battery, refer to the Battery Catalog to check for hazardous material information.
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