Answered

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When hospitality employees show their ability to manage their own feelings as well as those of others, what are they demonstrating?

A. emotional intelligence
B. empathy
C. etiquette
D. conflict resolution

Sagot :

GinnyAnswer

Final answer:

Hospitality employees demonstrating emotional intelligence by managing their own feelings and those of others.


Explanation:

Emotional intelligence involves the ability to manage one's own emotions and understand the emotions of others. By showing the ability to manage their own feelings and those of others, hospitality employees are demonstrating emotional intelligence. This includes self-awareness, self-management, social awareness, and relationship management.


Learn more about Emotional Intelligence here:

https://brainly.com/question/50909447


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