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Sagot :
Answer:
Course of Action 1: Follow the Assistant Manager's Instructions
Proposed Action: Enter cash received from customers without recording sales and allow the Assistant Manager to add up cash and enter sales later.
Advantages:
- Improved customer service due to reduced delays
- Less work for the cashier
- Assistant Manager can manage the cash and sales records
Disadvantages:
- Risk of Assistant Manager stealing cash by falsifying sales records
- Violation of company policy and manager's instructions
- Potential loss of trust and integrity in the workplace
Course of Action 2: Refuse to Follow the Assistant Manager's Instructions
Proposed Action: Continue entering sales immediately as required by the manager, and confront the Assistant Manager about the ethical concerns.
Advantages:
- Adherence to company policy and manager's instructions
- Maintenance of integrity and trust in the workplace
- Prevention of potential theft or fraud
Disadvantages:
- Delays in customer service during peak hours
- Potential conflict with Assistant Manager
- Additional workload for the cashier
Evaluation:
Course of Action 1 is not recommended as it compromises the company's policies and ethical standards, putting the cashier at risk of being complicit in potential fraud.
Course of Action 2 is the recommended approach, as it prioritizes integrity, trust, and adherence to company policies. While it may result in temporary delays, it ensures that the cashier maintains ethical standards and avoids potential legal and professional consequences.
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