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Sagot :
Final answer:
Best practices for answering phone calls include promptness, asking for permission before placing customers on hold, and using a positive closing statement.
Explanation:
Pick up the phone within the first four rings to show promptness and attentiveness. Ask customers for permission before you put them on hold to respect their time and provide good customer service. Finally, end calls with a positive closing like 'Thank you for calling Walmart. Have a great day!' to leave a good impression.
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