Answered

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You are assigned to a project which is already half complete. You go over the Project Management Plan and reports and realize that the project is well within baselines. Next day, you meet the customer who isn’t happy with the absenteeism on the team meetings. What should be your next step?
A. Ask the previous Project Manager to sort out the customer issues as part of the knowledge transfer
B. Explain to the customer how projects are managed and being within baselines implies everything is on track
C. Escalate the issue
D. Call a meeting with your project team to come up with possible solutions

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