Active listening involves positive visible and cognitive behaviors to enhance listening. Understanding the stages of the listening process, starting with receiving, is crucial for effective communication. Empathetic listening involves emotional involvement, understanding, and paraphrasing to engage with the speaker.
Active Listening involves pairing positive visible behaviors with positive cognitive practices that enhance listening. It can help overcome barriers to effective listening and improve critical and empathetic listening skills.
The listening process consists of stages - receiving, interpreting, recalling, and responding. Receiving involves hearing and attending, essential for effective information gathering.
Empathetic listening entails becoming emotionally involved in interactions, showing understanding, and using paraphrasing to fully engage with the speaker's message.
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