You notice one of your experienced Associates seems frustrated and is losing interest at work. When you ask them about it, they tell you that they do not feel they are being challenged or rewarded enough at their job. What would you be most and least likely to do?
A. Tell your Store Manager about this Associate and let them figure out what is best.
B. Offer to cross-train the Associate in a different area to see if a change in routine will help.
C. Explain to the Associate that the job is unlikely to change, but they need to continue doing the best they can.
D. Acknowledge their hard work. Encourage them to take on a new project, such as a creating a display or working with a new Associate.