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The zero-defects approach is best defined as the quality control technique
a. Designed to improve the product or service output to be 99.97 percent perfect.
b. In which an organization works toward making its goods and services free of problems.
c. In which the employees look for defects in parts, finished goods, or other outcomes selected through a sampling technique.
d. In which the top performer of a process is identified and imitated.

Sagot :

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