Answered

At Westonci.ca, we connect you with the best answers from a community of experienced and knowledgeable individuals. Explore a wealth of knowledge from professionals across various disciplines on our comprehensive Q&A platform. Connect with a community of professionals ready to help you find accurate solutions to your questions quickly and efficiently.

A cashier asks for your help as a customer/member wants to make a return one day beyond the return window. You can make some exceptions, but too many will affect store profits. Which statement is MOST like how you would respond?

A) Ask the customer/member about the purchase. If you believe him, offer a refund this one time.
B) Apologize, but explain the policy's set timeline for returns. Stick to the policy to protect profits.
C) Offer store credit for the price of the product. It's still a loss, but will lessen the impact.
D) Offer a refund as you don't believe the customer/member has done this before, and it's not worth losing the business when a one-time exception is possible.

Sagot :

We hope our answers were helpful. Return anytime for more information and answers to any other questions you may have. We hope this was helpful. Please come back whenever you need more information or answers to your queries. Find reliable answers at Westonci.ca. Visit us again for the latest updates and expert advice.