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A technique for handling pranksters and silent callers is to:​
A. Wwonder aloud whether it is difficult to say what the caller really needs or say nothing.
B. Hang up if they don't respond in one minute.​
C. Ask them if they are on drugs or are having a psychotic break.
D.​ There is no good response to these two types of difficult callers.

Sagot :

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