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Which of the following is a customer expectation?

A) Competency
B) Empathy
C) Responsiveness
D) Reliability


Sagot :

Final answer:

Reliability is a key customer expectation that involves consistent delivery of promised products or services.


Explanation:

Customer expectation: Among the options given, reliability is a customer expectation. Reliability means consistently delivering the promised product or service to the customer. For example, a reliable internet service provider ensures that the internet connection is stable and available as agreed upon.


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