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Paori, a customer-care executive of Homefort Inc., an electronics company, adopts the problem-solving process to find a solution to a complaint he received from a customer regarding a non-functioning microwave. After identifying the problem, what should Paori do next?
a) identify the alternatives.
b) evaluate the alternatives.
c) compile and analyze the data.
d) make a decision and then reflect on it.

Sagot :

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