Mikeyjoelt
Answered

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SOLVING SERVICE PROBLEMS

Which J-Team member has responsibility for solving any problems that occur during the service of a vehicle?

A. Courtesy Technician
B. Customer Service Advisor
C. Lower Bay Technician
D. Service Technician
E. Store Manager/Assistant Store Manager
F. Upper Bay Technician

Sagot :

GinnyAnswer

Final answer:

The Service Technician is responsible for solving service problems during vehicle service, showcasing the importance of a competent team in resolving issues and enhancing customer satisfaction.


Explanation:

Service Technician (D) is the J-Team member responsible for solving problems during vehicle service. They have the expertise to address issues that may arise during the service process, ensuring a smooth experience for customers.

Having a highly competent team in place allows for efficient resolution of service problems. Team members like the Service Technician play a crucial role in maintaining customer satisfaction.

As demonstrated in the example of resolving customer complaints at Gavi's Fast Food Restaurant, effective problem-solving leads to improved service quality and customer experience.


Learn more about Service Technician responsibilities in solving service problems here:

https://brainly.com/question/28540275


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