Final answer:
Active listening is crucial for positive employer-worker relationships.
Explanation:
One important communication skill in building a positive relationship between an employer and a worker is active listening.
Active listening involves listening to the speaker carefully, showing interest, and providing feedback to ensure understanding. By actively listening, employers can demonstrate respect for their workers' opinions and foster a culture of open communication and mutual trust.
For example, a manager who actively listens to an employee's concerns and provides constructive feedback can enhance the relationship and create a supportive work environment.
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