Answered

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Question 6 of 8

Fill in the blank:

To show you were listening to an individual and care about what they've said, you should:
A. Congratulate them for their communication skills.
B. Summarize the conversation with them.
C. Give the individual their preferred item.

Sagot :

GinnyAnswer

Final answer:

Active listening techniques involve summarizing, asking open-ended questions, and showing appreciation to demonstrate understanding and empathy.


Explanation:

Active listening involves techniques such as summarizing the conversation, referencing past statements, and asking probing questions to show understanding and care towards the speaker; for example, summarizing what was said, asking open-ended questions, or reflecting back their words can demonstrate attentive listening and empathy. Lastly, using silence strategically, confirming understanding, and showing appreciation with a thank you can enhance effective communication.


Learn more about Active listening techniques here:

https://brainly.com/question/25874174


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