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You manage a development organization. One of your Scrum Teams is continually interrupted by unplanned work related to production incidents for a legacy application unrelated to their product. A few team members have historical knowledge of the legacy application. How should the Scrum Team manage the interruption and unplanned work?

A. The Scrum Team should fit the work in, working overtime if that is what it takes.
B. New development work should be put on hold until the production support work is completed; supporting existing applications is always more important than new work.
C. Work with the Scrum Team to help transfer the knowledge to other teams better aligned with the application support mission.

Sagot :

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