What should be the FIRST step in investigating a problem that was identified by reactive problem identification?
a. Create a known error.
b. Look for a way to solve the problem.
c. Submit a change request to resolve the problem.
d. Understand which configuration items may have errors.

Question

16-07-2024
Computers and Technology

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What should be the FIRST step in investigating a problem that was identified by reactive problem identification?
a. Create a known error.
b. Look for a way to solve the problem.
c. Submit a change request to resolve the problem.
d. Understand which configuration items may have errors.

Sagot :

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