Question Completion:
Given the above scenario, which management theory is dominantly in operation?
Theory X
Theory Y
Answer:
The dominant management theory in this case is:
Theory Y.
Explanation:
Theory X: This theory presents a process-driven work situation, whereby workers follow rules that they did not contribute in making. There is a lack of individual initiative and motivation because the assumption is that the workers dislike their work and must be coerced, directed, and controlled in order to achieve organizational goals.
Theory Y: With this theory, workers are treated as the most valuable assets of the company. Employees are self-motivated and generally, there is a high sense of value placed on human esteem and self-actualization by the workers and managers. The workers do not dislike their work, and they work to achieve goal congruence between organizational and individual goals.
